Luxury Hotels are Forced to Micro-Tag Towels
Have you ever considered how much you pay to cover other people’s dishonesty? Luxury hotels worldwide are now finding it is financially worthwhile to add miniature high-tech tags to their fluffy towels, plush bathrobes and high-thread-count sheets.

Apparently up to 20 per cent of hotel stock goes home with guests, who clearly feel that the room price includes a couple of souvenirs. Somewhere down the line the cost of that missing stock has to be paid for – by all travelers.
More and more hotels are now using radio frequency identification (RFID) technology to implant a tiny chip inside duvet covers, bed sheets, bathmats and pool towels. The cost of tagging is around a dollar per tag and the items can then be monitored using inventory tracking technology. The tags are well able to stand the rigors of the washing machine, being both flexible and washable. The ultimate systems can track each item from its removal from a housekeeping closet, making both staff and guests accountable.
What was most surprising to me was that following the press release, the idea of tagging hotel items was roundly condemned by the general public, who cited that “the price [luxury hotels] charge, we deserve the towels” or one wag who joked “I never stay in a newly opened hotel. The towels are too fluffy and I can never close my suitcase!”
Hopefully the threat of micro-tags may be a sufficient deterrent to light-fingered guests so that towels and sheets stay behind when guests check out and losses are minimized.
by Gillian











