Luxury Hotels Add Airport Concierge Services
As airlines cut back on VIP services, luxury hotels are stepping in to fill the gap by offering new airport services to their valued guests. One of the first luxury hotels to see the need for a resident airport concierge was the Peninsula Beverly Hills. They now employ a team of five staff to meet guests at Los Angeles International Airport and help departing guests by securing better seats or helping with minor emergencies. The airport concierge service is free on arrival but departing guests are charged $100 per family for speeding them through security and giving them access to private airport lounges.

Luxury hotels in Jamaica, including the Island Outpost Hotel and Round Hill Hotel and Villas offer a similar Club Mobay service at Montego Bay Airport. For $30, departing guests can enjoy speedy processing through security and immigration and can relax in the private hotel lounge with Wi-Fi internet access, a mini-spa and a kid’s corner. The Four Seasons Marrakesh goes one better and whisks its guests out of the line at immigration to a VIP lounge where their passports are checked in comfort. Guests are catching on and are choosing to stay in luxury hotels which offer these valued extras.
As in-flight food becomes an optional extra, luxury hotels are also offering meals-to-go. The Jefferson in Washington D.C., the Four Seasons Seattle and the Montage Deer Valley in Park City, Utah are all offering delicious lunch boxes for passengers to enjoy in the airport lounge or onboard. Treats include sandwiches made with Creminelli salami, homemade granola bars and honey pops made by the hotel’s resident beekeeper!
by Gillian






















